Help Center

The Tooth Brigade is composed of Ollie, Potato, and Blue. They are three monster friends, who, one day, come across the Tooth Fairy stuck in a tumbleweed. Through the power of friendship, and some choice singing, the team helps the Tooth Fairy by looking after a tooth until she can untangle her wings and come to collect it.

The Tooth Brigade Book and Toy combos are a great way to engage with your child about the process of losing teeth and introducing the Tooth Fairy. The Tooth Brigade wants to make sure that the Tooth Fairy isn't seen as just a money-exchanger, but rather part of a larger milestone in a young person's life. For many kids, the journey to adulthood starts with their first "adult tooth", and The Tooth Brigade wants to bring more joy to that journey.

You can reach us many ways!

Contact through our website here.

Or email us at thetoothbrigade@gmail.com or at hello@ithelpstoplay.com

Prefer to use a phone? Here's our number: 804-577-8078

Want to mail us a letter? Or a drawing of Ollie, Blue or Potato? Send it here: 

The Tooth Brigade

2330 Wooded Oak Place

Midlothian, VA  23113

We love reading our book! At this time we are local to the Richmond, VA area. Please click here to request readings from the author and illustrator. 

Simply email us at hello@ithelpstoplay.com, and as long as your order has not been shipped, we will do our best to accommodate your changes and adjust the charges.

Oh no! We are very sorry that happened. Please email us at hello@ithelpstoplay.com and we will do our best to make it right.

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Local orders take 3-5 business days to be delivered to you and we ship within 3-5 business days.
• International orders take 14-28 business days to be delivered via USPS, and we ship within 3-5 business days.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods - we will ship your package within 3-5 business days.

If you have any questions email us at hello@ithelpstoplay.com

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods. You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

• The customs value is made up of:
• the price paid for the goods,
• the insurance cost,
• the shipping cost.

The Tooth Brigade wants you to be happy with your purchase. If you should find that your purchase was not exactly what you were looking for, you may return it within 30 days of the date of receipt in new, unused condition with all tags attached for an exchange or a full refund (sorry - we cannot refund shipping charges unless we have made an error in your order). Items received after 30 days from the date of receipt will not be accepted.

1. Please return the item in the original packaging, if possible, or something similar, and please be sure that the item is properly packaged. We cannot be held responsible for returned items that are delayed, lost or, damaged as a result of improper packaging.

Return your item to:

The Tooth Brigade

2330 Wooded Oak Place   

Midlothian, VA 23113

Please contact us at hello@ithelpstoplay or call us at (804) 577 – 8078, and we will do our best to make the situation right. That is our promise to you.